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Ambulatory Care

Community health: it’s every place you live, work, and play. Huge changes are underway...

From health and wellness support (backed by biometrics, social media, DNA sequencing, and telepresence) to family doctors in small clinics and treatment in retail settings, to more intensive multispecialty clinics, patients as informed, wired, and Wi-Fi consumers are increasingly getting the care they need on an outpatient basis. Ambulatory care is king. Well-designed facilities need to be focused on the patient experience. Well-designed buildings will include areas that make it easy to see the physician or staff team, such as café spaces, information centers, and exam rooms that provide space for family, a comfortable exam chair, and monitors for review of EMR information. The layout should support team medicine and group education space as this helps build needed support and community. These new approaches—personalized, participatory, predictive, preventative, and price-sensitive—will focus on the idea of complete health for the individual and the community.

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